Reference

Terms, Conditions and Your Account Rights

85fbajee operates under a defined legal framework that sets out your rights, our obligations, and the conditions that apply to account use.

Account EligibilityJurisdiction ConditionsbKash & Nagad PolicyData RetentionDispute Process
85fbajee Terms, Conditions and Your Account Rights
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Security and data handling are built into how the platform runs, not added as an afterthought. Here is what we do on each front.

Data Handling We collect only what is needed to operate your account — registration details, transaction records, and session data. We do not sell this information to third parties.
Cookie Policy Cookies are used for session management and basic analytics. You can review and adjust cookie preferences from the settings panel in your account at any time.
Retention Schedule Account data is retained for as long as your account is active and for a defined period after closure, in line with financial record-keeping requirements. You can request a summary of what we hold.
Data Requests To access, correct, or request deletion of your personal data, contact support with your registered wallet number. We process these requests in line with applicable data rules.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how a specific clause applies to your account, or you want to request a change to your personal data, these are the direct channels to use. Response times vary by channel; for urgent account issues, live chat is the fastest route.

Live Chat Available directly from your account dashboard. Use this for urgent queries about account status, transaction disputes, or clarification on a specific policy clause.
Email Support Send detailed legal or data-related requests to our support address. Include your registered bKash or Nagad number so we can locate your account quickly.
Help Centre Our written policy documents are published in the Help Centre. You can read the full terms, cookie policy, and data retention schedule there before contacting us.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms work in practice.

Account access depends on your location and local law. We only extend service to adults in eligible regions. Check the eligibility section of our terms for the conditions that apply to your area.

Your wallet number is used only to process the transaction and verify your account. We do not store full payment credentials beyond what is needed for transaction records and fraud checks.

Yes. Contact our support team with your registered wallet number and a data access request. We will confirm what we hold and provide it in a readable format within a reasonable timeframe.

Start with live chat for the fastest response. If the issue is not resolved there, submit a formal written complaint via email. We will acknowledge it and follow a defined review process.

The governing law is stated in the full terms document in our Help Centre. Availability of the service depends on your local law and eligible regions — we recommend reading that section carefully.

We publish updates in the Help Centre and may notify you via your registered contact. Continuing to use your account after a change is posted means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.